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Latest GBP SMART Update Package

Latest EUR SMART Update Package

Supported Validators

NV9ST

Manufactured since 2016

NV10USB+

Manufactured since 2016

NV200ST Range

NV200 Build Revision 30+
Manufactured since 2017

For more information on obsolete validators that cannot be updated, please visit Obsolete Product Notifications on the FAQ section of the Support Hub.

SMART Update is not compatible with the NV9 Spectral Range or NV200 Spectral Range.

NV9 Spectral Range

NV200 Spectral Range

  • PC using Windows 8.1 or above

  • DPS Software

  • 1 x DA3 Handheld Programming Kit (PA03035) – No longer available to purchase

  • Latest DA3 SMT Firmware

  • 1 x SD Card

Min 2GB SD Card, Class 4. Sandisk, Kingston Technology and Transcend have all been tested. Format must be FAT32.

There may be Class 10 cards that may not function. Sandisk Extreme has been tested and functions.

  • UpdateV2.bin File

  • updateST.nv2 File if updating NV200ST or SMART Payout

Extract SMART Update zip to suitable location on PC

Place SD Card into PC memory card reader and copy UpdateV2.bin to the root of the SD Card

Copy updateST.nv2 onto SD Card also if you intend to update NV200ST or SMART Payout using built in validator card reader.

Connect the DA3 to the PC using the Type A to Type B USB Cable and open the DPS software.

Select ‘Change DA3 Firmware version’ at the top of the screen.

  • Select Latest SMT firmware, in this example DA310012625526SMT.vps
  • Select ‘Open’

Select ‘Yes’ to Update the DA3 Firmware

Once Firmware update is complete, disconnect DA3 from the PC.

NV9 Range and NV10ST

Insert the SD card with the UpdateV2.bin into Slot A on the DA3

Connect the DA3 to the validator using the ribbon cable and power it from the 16 way host connector. These connections are labelled on the rear of the DA3.

 

Allow validator to power up and ensure it is in SSP mode.

Refer to the Product Technical Manual for instructions on how to put the validator into SSP.

Press the Blue Play Button on the DA3 to begin the update. The button will turn Green once the update is complete and the validator will reset.

 

Disconnect the DA3 and re-connect the validator to the host machine.

 

Update Failures

The Play Button will turn Red if the update is unsuccessful and the BNV MATCH DOWNLOAD LED will blink a sequence code to describe the fail reason.

LED Colour status (Flashes)

Description

 

Long

Short

1x

2x

No Validator Connection Found

Check Connections

1x

3x

No Valid Download Files Found

Check SD Card Config

If the original dataset file no longer exists you will receive this error and the dataset will need to be changed.

Updating NV200 & Smart Payout

Insert the SD card with the UpdateV2.bin and updateST.nv2 into the card reader slot built into the front of the validator.


 

 

 

The validator will flash a Yellow and Blue colour sequence during update.

Once complete the bezel will go Green.

 

The SD card can be removed and the validator will reset.

 

Update Failures

The bezel will go red if the update is unsuccessful.

  • Check SD Card Configuration

If the original dataset file no longer exists you will receive this error and the dataset will need to be changed.

Sign up for your account

If you have not registered for your account, please follow the process below.
Accounts registered on the old website are no longer active. A new registration is required for all accounts to access the datasets.

Navigate to the ‘Login’ button at the top right of the website.

Select the link to ‘Sign up now’ at the bottom of the popup box.

Send your verification code to verify your email address. Input your email address and select the button to ‘Send verification code’.

Insert the verification code received to the email address in the ‘Verification code’ box and select ‘Verify code’.

Complete the remaining fields on the Sign Up form.
Your password must meet the following criteria: 8-16 characters, containing 3 out of 4 of the following: Lowercase characters, uppercase characters, digits (0-9), and one or more of the following symbols: @ # $ % ^ & * – _ + = [ ] { } | : ‘ , ? / ` ~ ” ( ) ; .
Select the button to ‘Create’ your account. You’ll be signed into your dashboard when the account is created.
Registration can take up to 5 minutes to replicate across the website.

All support content, including datasets are now contained within the Support Hub of the website.

Once logged in, navigate to the websites ‘Support Hub’.

Scroll down the page to the ‘Product Support’ section and select the required product.

For the purpose of this document, I will use ‘NV200 Spectral’ as the example.

Once you have navigated to the required product, select the ‘Datasets’ dropdown.

Here you can filter by currency by selecting ‘All’ in the ‘Choose a Currency’ filter.

Once the currency is selected, the table of currency datasets will be filtered by your chosen currency. In this example GBP.

Each line of the filtered currency table provides the basic information related to that currency dataset.

  • Version
  • Firmware
  • Description


Further information is available by clicking the Information icon of each currency dataset line.


Where available, specimen note images will be included in the dataset information to show accepted note releases.

Select the Download icon at the end of the dataset line.


Your dataset will be downloaded to your PC ready for the validator update.

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

12vDC

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

12vDC

CN00392

NV9/NV10 Host Cable

Programming on Windows PC with Validator Manager

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

NV11S – 12vDC
NV9S / NV22 – 12/24vDC

CN00392

NV9/NV10 Host Cable

Programming on Windows PC with Validator Manager

 

Micro SD Card

Field Updates

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

12/24vDC

CN00214

USB A to USB B Cable

NV200ST – CN00397 or CN00398 + WR00147 required for power.

SMART Payout – CN00397 or CN00398 required for power.

Programming on Windows PC with Validator Manager

IC02017

SD Card

Field Updates

Can be converted to a GBP or EUR Smart Update SD Card.

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

12/24vDC

CN00214

USB A to USB B Cable

NV200 Spectral – CN00397 or CN00398 + WR00147 required for power.

Spectral Payout – CN00397 or CN00398 required for power.

Programming on Windows PC with Validator Manager

IC02017

SD Card

Field Updates

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

24vDC

CN00214

USB A to USB B Cable

CN00397 or CN00398 required for power.

Programming on Windows PC with Validator Manager

IC02017

SD Card

Field Updates

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

Programming on Windows PC with Validator Manager

24vDC

CN00214

USB A to USB B Cable

CN00389 required for power.

Programming on Windows PC with Validator Manager

Part No.

Description

Use Case

PSU Requirement

PA03837

IF17 Programming Kit

TSCS

Hoppers to be updated individually.

Programming on Windows PC with Validator Manager

24vDC

CN00214

USB A to USB B Cable

SH4 / SCS – CN00389 required for power.

TSCS

Hoppers to be updated individually with rev 1 baseplate.

1 x CN00389 required for power with rev 2 baseplate.

Programming on Windows PC with Validator Manager

IC02017

SD Card

Field Updates

Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
BV20 RED XXX012 Before 2016 June 2021
BV20ST BLUE XXX01J Before 2022 Dec 2025
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
BV50 RED XXX013 Before 2016 June 2021
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
BV100 All XXX015 Before 2019 Dec 2024
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
NV4 All All Before 2004 Dec 2009
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
NV7 All All Before 2007 Jan 2012
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
NV8 All All Before 2007 Jan 2012
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
NV9 All Original XXX019 Before 2009 Dec 2014
NV9USB Green XXX01B Before 2014 Sept 2019
NV9USB+ Blue XXX01E Before 2016 June 2021
Product NameLabel IdentifierDataset CodeManufactured DateObsolescence Date
NV10All OriginalXXX011Before 2009Dec 2014
NV10USBRedXXX011Before 2016June 2021
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
NV200 BR29 & Below XXX016 Before 2017 June 2021
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
SMART Payout Module BR35 & Below XXX016 Before 2017 June 2021
SMART Payout Module BR36+ XXX01G 2017+ June 2029
Product Name Label Identifier Dataset Code Manufactured Date Obsolescence Date
SMART Hopper BR29 & Below XXX010 Before 2017 June 2021
SMART Hopper 3 Firmware SH0003 XXX01M Before 2023 Dec 2025

Product Support

NV4000 Spectral

NV200 Spectral

Spectral Payout

Spectral BNF

Safe Interface

NV9 Spectral

NV22 Spectral

NV11 Spectral

SMART Coin System

Twin SMART Coin System

SMART Hopper

NV200

MyCheckr

MyCheckr Mini

ICU Lite

ICU Pro

CBA9

CBA11

BV30

BV50

NV10_1-1-1.png

NV10

CashGenic

Smart Hopper 3

SMART Payout

NV9 USB

NV11

BV20

Technical Bulletins

May 2025

February 2025

March 2024

Support Videos

Submit RMA
A return merchandise authorisation (RMA), is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period.
  
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