The retail experts at Innovative Technology are all set to exhibit at NRF from January 14^th-16^th 2024 at the Javits Convention Center, in New York at booth 606. NRF – Retail’s Big Show, is organized by the National Retail Federation (NRF), the world's largest retail trade association.

Brian Bellerose, ITL Business Development Manager - North America commented, “We are looking forward to being part of NRF this year as we continue to expand our operations throughout North America.  From our new location, right at the front of the main hall we will have representatives from both our bill handling and biometrics divisions to demonstrate our latest solutions to NRF visitors.”

Brian continued, “The key focus in the booth for the show is our flagship product, the NV4000, an advanced, high volume mixed denomination bill recycler, which will revolutionize bill validation for the retail industry. This solution provides faster bill processing and optimized transaction times, ensuring seamless customer interactions and swift customer throughput.  With the capacity to dispense up to 420 bills of 5 different denominations, operational efficiency is optimised and the need for frequent refills is dramatically reduced, helping combat current labor challenges.”

NRF is one of the most important retail exhibitions in the US calendar, offering networking opportunities with some of the largest retail organizations and OEMs from across the globe.

Continuing Brian said, “We are excited to show customers how they can combine the NV4000 with a SMART Coin System (SCS) & Coin Elevator that will provide a complete payment solution for both bills and coins. The SCS gives retailers the ability to discriminate and store mixed coins, and the Coin Elevator lifts coins up to the customers level, minimizing the gap between coin entry and exit points, improving accessibility and the overall customer experience.”

Innovative Technology also has a range of AI-powered biometric solutions that perform age checks for retail applications, at assisted checkouts or self-service lanes.

Concluding Brian said, “Our age estimation solutions can assist anyone selling age restricted goods such as alcohol or tobacco and can be utilized either standalone at the cash register or integrated within self-service kiosks. Our devices can also be used to display demographically targeted digital advertisements making this a potential revenue driving opportunity for retailers.  We look forward to welcoming NRF visitors to booth #606 to showcase our cutting-edge solutions to this innovative and ever-changing retail industry.”

Innovative Technology Ltd. (ITL) are pleased to welcome Ricardo Avila, Customer Support Engineer, based in Mexico. Ricardo’s role is to provide customer support and technical advice to ITL’s customers in the region. ITL have two main divisions; cash validation equipment and AI-powered biometric technology solutions. 

Commenting on his role at ITL, Ricardo said, “I first joined the technical support team in June, and I am settling into my role well. I visited the UK Head office over the summer where I took part in a detailed product training and induction programme. It was fantastic to meet my colleagues face to face and learn from their expertise and get to know more about how ITL’s products work, and how they create efficiency savings and improve productivity for customers.”

Steve Geske, Lead Customer Support Engineer for ITLcommented, “Ricardo is doing a fantastic job getting to know our customers in Mexico. Mexico is a relatively new and growing area for us so we are delighted to appoint a support engineer to join Antonio who is our dedicated sales representative for the region.   Ricardo has extensive experience working in a support role for international organisations so his background is ideally suited to the role.”

Ricardo concluded, “My responsibilities include first line support queries, ensuring our customers have the latest version of our products and associated software, and on-site visits to resolve any integration issues. This is the first time ITL have had a support contact located in Mexico, and a new industry for me, which makes the role challenging but really exciting to be part of as ITL make gains in the market. Since day one I have felt comfortable and lucky to work with such a great team, and with my technical support background working for some major companies, I am confident that our customers in the local region will receive the highest level of customer support that ITL is well-known for.”