Andy continued, “ITL Approved Service Centres status means that authorised partners can service and repair devices from the full range of note and coin products. We have officially welcomed eight new centres across Europe over the past few months – two in the UK, E-Service and Maggi Electronics, Neware in Italy, Beopay in Serbia, Innovative Vending Solutions (IVS) in Romania and three centres in Spain – Josbe, Cocaven and Iniciativas Murcia. All have undergone extensive product repair training and completed an in-depth audit proving they meet essential requirements and standards. They have successfully demonstrated their commitment to maintaining the quality standards and regulatory compliance that are so important to ITL – well done to all the teams involved and thank you for your continued commitment.”

Concluding Andy said, “Providing a choice of service centres, not only complements our own repairs departments but it helps give our customers a more localised, convenient service. Together we guarantee a regional, speedy and efficient response and reduced waiting times to keep machines operational in the field. Providing an excellent level of service ensures we increase the product lifespan, enhance the customer experience and support product development.”

A list of all ITL Repairs and Approved Service Centres can be found in ‘contact us‘.