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Items filtered by date: May 2023
Wednesday, 31 May 2023 11:47

June 2023 Technical Bulletin

IN THIS BULLETIN: Firmware changes (NV200 Spectral, NV9ST, BV20 and BV50 and software changes (Validator Manager and SMART Data), repairs procedure and player protection: safer gambling blog.

Published in Technical Bulletins

Innovative Technology Americas is pleased to announce that we have relocated to a new facility in Suwanee, GA, just north of Atlanta, GA.  Previously located in Wisconsin, the cash handling and biometrics technology provider moved their US operations to the state of Georgia this month.

Commenting on the move, Lauren Fabbri, Business Development Manager for the US operations said, “While our time spent in Pewaukee, WI was tremendous, we have elected to relocate and expand our US operations to the Atlanta, GA area and look forward to growing into our newly upgraded office in Georgia.”

“We are now up and running with all services in the new Atlanta office, including sales and technical support for all products plus retail product repairs. Our email remains the same, but we have two new contact numbers for customers to reach us on: +1 800-281-3032 and +1 770-573-1943.”

Over the years Innovative Technology has made great strides in the US market, both in gaming and amusement, and more recently in retail and kiosk markets. The move is indicative of the company’s commitment to its continued expansion and dedication across America.

Concluding Lauren said, “We would like to express our continued gratitude and extend a sincere “thank you” to our customers for their support of our business and trust in our range of innovative products. Without these relationships, Innovative Technology Americas would not be able to celebrate such tremendous growth. We cannot wait to show off our new office space. We look forward to sharing our new US home in Suwanee, GA with you!”

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Innovative Technology (ITL) plan to showcase their latest innovations at Belgrade Future Gaming 2023 on May 30-31 at the Belgrade Fair Hall 5 on stand number B2.  The largest gaming event of its kind in the region provides a platform for all manufacturers of gambling machines to present their latest technology under one roof. Visitors can keep pace with global trends and demo all the leading equipment and solutions for this dynamic industry.
Commenting on ITL’s presence at the show,  Sasha Kragulj, Business Development Manager for the region said, “This is our first time with an ITL dedicated stand at Belgrade Future Gaming, having previously attended just with our trading partners. We plan to use this opportunity to showcase a larger selection of products from both our cash validation and biometrics ranges to gaming visitors from across South-eastern Europe.”
“On the cash side, we are excited to debut our new NV4000 multi-bill recycler to the region. This high-volume unit is designed to help move customers seamlessly through the payment process quickly and has had a lot of interest from change and redemption terminal manufacturers.  Due to its large recycling capacity, it means fewer refills and efficient automated float management. On-board diagnostics can reduce expensive service calls and machine downtime which is key for gaming operators. We will also have some of our established note validators such as the NV9 Spectral and NV200 Spectral on hand for visitors.” 
Innovative Technology have a biometrics division with a range of AI-powered facial recognition solutions which can be used to combat underage gambling and ensure player protection.  
Sasha continued, “The team will show how easy it is to integrate our biometric solutions into existing gaming machines (ICU Lite), or even use as a standalone device (MyCheckr). Our solutions assist Operators with their social responsibility to prevent minors from playing on age restricted gaming machines and to exclude access to gaming venues when installed at entrances or restricted areas. With world leading age estimation accuracy, no recurring costs, and unique anti-spoof technology, our solutions make biometric technology available, practical and affordable for all.”
Concluding Sasha said, “We look forward to welcoming visitors and customers to stand B2 at the end of May in Serbia, come and say hello to the team if you are planning to attend.”
Published in News

Cash handling and biometrics solutions provider Innovative Technology (ITL) reported a successful show at London’s Retail Technology Show (RTS) last week at Olympia. The exhibition brings together leading tech innovators from the retail and hospitality industry.

Commenting on ITL’s success, Chris Wright, UK Business Development Manager said,  “RTS was a great show for us, we had a good location which attracted high footfall over the two days. Visitors to the stand were impressed with our latest multi-note recycler and our biometrics range for both age estimation and digital advertising were key draws to the stand.”

Speaking about Innovative’s biometric solutions, Chris commented, “Our AI powered biometrics range, deployed for accurate age checks and displaying targeted ads, were undoubtedly our star products at RTS.   Retailers selling age restricted goods such as alcohol, vapes or tobacco were all keen to see how these solutions can help automate accurate age checks and display targeted adverts to free-up valuable retail space and enhance customer experience. Retailers can choose from a standalone solution (MyCheckr) where age checks and advertisements can be viewed on the device screen at manned checkouts or an integrated solution (ICU Lite) which can work with existing POS equipment at self-service kiosks. We look forward to working with new customers to set up trials and installs in convenience stores, large retail outlets and hospitality venues.”

Chris concluded, “Our new NV4000 multi-note recycler was the key product on the cash side with retailers impressed with its large recycling capacity and automated float management at a cost-effective price. This high performance, mixed note recycler can generate significant cash efficiencies by moving customers through the sales journey both quickly and efficiently. We look forward to following up on all the high quality leads and requests we acquired at the show.”


Published in News