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Items filtered by date: October 2022

Cash handling and biometrics solutions leader, Innovative Technology (ITL), have recently bolstered their partnership with Timeks, their Turkish Trading Partner.  Timeks, based in Instabul, plan to further extend their distribution of ITL’s products to the local Turkish market over the coming years.

Commenting on their partnership, Stefano Mandelli, ITL Business Development Manager said, “When Timeks became an official distributor of our products seven years ago, their aim was to use their expertise of the local market to grow our market share in various vertical sectors within Turkey.  Our relationship is now well established, and we have increased our presence in the region significantly, even during the last few difficult years. I recently met with Can Inel, the Sales Manager of Timeks, at our German office and congratulated him and the rest of the team for a very positive 2022. I also used this meeting as an opportunity to update Can on our new product portfolio which will be launched in the region in 2023.”

Timeks partner with some of the best manufacturers in the world and have provided innovative solutions in numerous areas of automation since they were established in 2002. They first became an official Trading Partner of Innovative Technology in 2015, providing local sales and support assistance to customers whatever their cash handling requirements. 

Continuing Stefano said, “At the meeting I presented our latest solution the NV4000 Spectral – a high volume mixed bill recycler ideal for retail, plus biometric solutions including ICU Pro, ICU Lite and MyCheckr for age estimation and access control. These exciting new products are set to transform the industry and we look forward to working with Timeks to bring these products to the Turkish marketplace.”

Concluding Stefano said, “Timeks is doing a great job in the Turkish market, both as a Trading Partner and dedicated Service Centre. In the last two years, despite the market situation and struggling Turkish economy, Timeks have increased the business four-fold compared to pre-covid period, so we are very happy to continue to work closely in this important market. Thanks to our new solutions, we will be able to enter in new markets and with the support of our loyal Trading Partner, we are sure to continue to spread the ITL brand in the Turkish market”.

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Cash handling and biometrics solutions provider, Innovative Technology (ITL) are making their debut at SITCE, the leading public transport event in the Asia Pacific region.  SITCE – LTA-UITP Singapore International Transport Congress and Exhibition takes place at Suntec Singapore Convention & Exhibition Centre on 2 – 4 November 2022.

Yap F. Lim, ITL Business Development Manager for Southeast Asia commented, “As we expand into this growing Southeast Asian market this exhibition gives us a great opportunity to network with existing and new customers in this evolving transport sector.   We are excited to be demoing our new NV4000 Spectral for the first time to this region.  This high-volume mixed bill recycler is designed to move customers seamlessly through transportation payment terminals quickly. With a large recycling capacity of up to 420 bills from 5 denominations the unit boasts fewer refills, increasing staff efficiencies. Plus, automated float management keeps machines running and on-board diagnostics significantly reduces the number of services calls. The benefits this product brings to operators is ideally suited to the theme of this year’s show - Heartbeat of Mobility: Towards a sustainable, resilient, and seamless public transport.”

Continuing Yap said, “Our dedicated sales and support team for the region will be on the booth #E23 for visitors to meet and demo our established cash handling, bill and coin recycling units including the Spectral Payout, Smart Coin System and Smart Hopper. All designed to eliminate cash starvation, improve cashflow and generate cost and time saving efficiencies.  We will also be on hand to explain how customers can benefit from our new biometrics solutions for age estimation and access control.”

Yap concluded, “We look forward to meeting SITCE visitors and networking with public transport operators to showcase how our products and solutions can bring increased productivity and improve customer experience in this expanding sector in Southeast Asia.”

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Innovative Technology Americas, Inc reported a successful show at the Global Gaming Expo (G2E) in Las Vegas last week. The must-attend global event for gaming innovators and professionals in North America took place over three days at the Venetian Expo.

Giving feedback on the exhibition on behalf of ITL Americas, Rebecca White, VP of Sales & Business Development said, “G2E was a great show for us this year, the booth was busy with many visitors and some very productive customer meetings taking place. Our new NV4000 Spectral received an enormous amount of interest in its US debut. Visitors were impressed with its high volume, mixed bill recycling capacity to automate and speed up the redemption process, and its simplicity. Being able to service the bill recycler so easily with no tools required is a big plus and recycling up to 420 bills from five denominations makes it ideal for use in redemption kiosks for efficient cash pay-outs.”

Continuing Lauren Fabbri, Business Development Manager, commented, “The NV200 continues to make significant gains in the US, and as expected, the unit proved popular with G2E visitors at the booth last week. The main advantages, for operators and OEMS alike, is its reliability and security, exceptional bill handling, and broad, global availability. With an optional bezel extension designed to allow quick and easy in the field retrofit, it makes it an easy drop-in replacement for use in most gaming machines across the country.”

Concluding Rebecca said, “We also showed our latest biometrics solutions, which can be used in gaming and amusement venues to prevent underage gambling. Overall, G2E was extremely positive, and we look forward to following up leads from new potential customers.  Visitors were impressed to learn how we have consistently supplied our products throughout the pandemic and amid recent component shortages. We work closely with our supply chain and have adapted our manufacturing processes to ensure timely deliveries when other suppliers may struggle to fulfill orders.  ITL are already well established across Europe, and we are now seeing this market penetration across America - reinforcing our reputation as a trusted and reliable partner who can deliver the products our customers need on time, and with the level of quality they expect.”


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A valued member of the support team at ITL celebrates a decade with the cash handling and biometrics solutions provider this month. Steve Geske, based at ITL’s German office in Pinneberg, is a key part of the technical team who has progressed his way through the company up to a lead support level.

Commenting on his impressive milestone Steve said, “These past 10 years working for ITL have been very rewarding for me, seeing the company go from strength to strength. I started as a repair technician in 2012, then quickly moved into the support department as a Customer Support Technician two years later. I established my engineering skills across ITL’s expanding product range and took on further responsibility becoming a Customer Support Engineer in 2017 and in January 2020 was promoted to my current role as Lead Customer Support Engineer with management responsibility.”

James Beswick, Support Manager (RKB) said, “Steve is a valued member of ITL and a driving force behind our successful support team, especially our expansion into the retail sector.  He has excellent product and technical knowledge, gives first-class customer service to our clients, works well with our partners and is highly valued by all our local support teams at our international office locations.”

Concluding Steve said, “The most enjoyable part of my job is assisting our loyal customers, meeting them at exhibitions, through customer visits or during organised customer training sessions. Knowing our customers is so important to me and the organisation to maintain our reputation as a trustworthy, reliable partner.   My role is far from repetitive, and I enjoy the daily challenges.  I would like to thank all people who have helped me grow within the company, I really appreciate the opportunities and support given. With innovation at our core, I look forward to the next 10 years of exciting product development and personal progression within ITL.”

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The Autumn Coin-Op Show (ACOS) opens its doors on 19th - 20th October 2022 at ILEC Conference Centre, Earls Court, London. Leading cash handling and biometrics solutions provider, Innovative Technology (ITL), will be showcasing their latest innovations on stand 8.

Commenting on ITL’s involvement, Andy Bullock, Senior Business Development Manager said, “ACOS offers us an informal platform to see our customers, colleagues and partners from the amusement sector. Over the two days visitors and exhibitors can find the latest products from the industry’s key players ahead of the international shows. This year we will showcase our latest note recyclers and biometrics range and demo how these can benefit the industry.”

Andy commented, “We are excited to show the UK gaming and amusement industry our range of biometric solutions. With world leading accuracy, no recurring costs, no internet required and GDPR certified, our solutions make biometric technology available and affordable for all. Our range including MyCheckr, MyCheckr Mini, ICU Lite and ICU Pro, offer anonymous age estimation and secure access control – ideal to help Operators with their social responsibility to prevent minors from accessing age restricted gaming machines and to exclude access to amusement and gaming venues when installed at entrances or restricted areas.”

Innovative also plan to display their compact, multi note recyclers. The NV22 Spectral (NV22S) and Spectral Payout offer the coin-op industry secure, mixed denomination recycling as well as large storage capabilities thereby eliminating coin starvation to keep machines operational.  

Andy added, “Both recyclers are gaining significant traction in the amusement market. The units offer multi note payout to maximise cash efficiency and benefit from Spectral Technology giving exceptional protection against fraudulent and stained notes.  When utilised in conjunction the Smart Coin System for bulk, mixed coin recycling, they can significantly reduce operational collection costs and machine downtime. Alongside these recyclers we will debut our new NV4000 Spectral to ACOS visitors. This advanced, high volume mixed note recycler has a large recycling capacity of up to 420 notes from 5 denominations ideal for change and redemption applications, meaning fewer refills and increased staff efficiencies with less staff intervention needed.”

Concluding Andy said, “ACOS is a relaxed networking event but at the same time very focused on the UK coin-op industry where manufacturers, operators & retailers can meet under one roof - we look forward to the 2022 show.”

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