I am encountering problems while downloading a firmware or dataset file.

Firstly check the version of your Bank Note Validator Manager to ensure you are using the most recent version of Validator Manager. Visit the Support section of our website and log in to Support Downloads for the latest version of Validator Manager and all other software files.

Always double check that you are downloading the correct firmware and dataset files for your validator.

If you are still encountering problems please contact your local office support team or email:This email address is being protected from spambots. You need JavaScript enabled to view it.

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