Leading cash handling provider, Innovative Technology, are celebrating a key milestone for their Director of New Product Introduction, Chris Robinson. Chris has been promoted a number of times during his 15 years at ITL as the company have expanded on a global scale.

Peter Dunlop, Group Managing Director for ITL commented, “Chris became NPI Director in January 2018 having initially joined the board in 2013. He joined ITL in 2006 as a Design Engineer and has been promoted three times during his time with the company. In his current role Chris is responsible for new product introduction, bringing products from development stage to production and sales. Ensuring that every product we design accurately meets the needs and requirements of our customers has underpinned our success over the years - Chris is an integral part of this achievement.”

Commenting on his long-standing achievement Chris said, “I have been involved in many new product innovations over the years and was responsible for the development of the original NV200 Bank Note Validator & SMART Payout note recycler. I’ve always enjoyed engaging with many different departments in the business and now more than ever in my NPI role this is key to ensuring a smooth transition for new product introduction. I am also responsible for Production Engineering, Test and Quality assurance and work closely with our teams in the UK and our manufacturing facility in China. As my background is design engineering, I particularly enjoy liaising with our engineers and the product development team.”

Concluding Chris commented, “ITL is an exciting place to work, we continue to grow and evolve, and have great ambition for innovative future product development. I look forward to many more successful years as we continually transform our product offerings to meet the ever-changing market demands.”

IN THIS BULLETIN: New firmware versions are being released for NV9USB, NV10USB and BV20 products. Due to the global chip shortage, and ongoing issues with semi-conductor supply, we have adapted these products to allow us to source alternative components, therefore ensuring a stable supply of NV9, NV10 & BV20 variants. All future orders will include this latest firmware to ensure the devices support multiple alternative semi-conductors and we will explain how to identify this in the build revision. This new firmware will be automatically used for all future orders and is backwards compatible.